Incidents reported on status page for Plane https://monitor.plane.so/ https://d1lppblt9t2x15.cloudfront.net/logos/97e55afc25f79474b64f95e88d8bf81d.png https://monitor.plane.so/ en https://monitor.plane.so/ Sun, 07 Sep 2025 10:11:11 +0000 https://monitor.plane.so/#bf595801e0fbbbbc02dc9644cc05d61c71324e39b0b2c19b8ca3db201923394e API recovered https://monitor.plane.so/ Tue, 05 Aug 2025 19:26:34 +0000 https://monitor.plane.so/#bf595801e0fbbbbc02dc9644cc05d61c71324e39b0b2c19b8ca3db201923394e API went down https://monitor.plane.so/ Sat, 02 Aug 2025 18:47:34 +0000 https://monitor.plane.so/#9a5f5d08f64fe1a96ef1fd18da6e57e7c5cbf2b757b3a00298a9ef2155c8306c API recovered https://monitor.plane.so/ Sat, 02 Aug 2025 18:07:32 +0000 https://monitor.plane.so/#9a5f5d08f64fe1a96ef1fd18da6e57e7c5cbf2b757b3a00298a9ef2155c8306c API went down https://monitor.plane.so/ Sat, 02 Aug 2025 17:22:28 +0000 https://monitor.plane.so/#eb2b6f8e7bd5face06517f0e6e289142b97f2c7cd209cb4cf0ca41862ff04efd API recovered https://monitor.plane.so/ Sat, 02 Aug 2025 17:12:28 +0000 https://monitor.plane.so/#eb2b6f8e7bd5face06517f0e6e289142b97f2c7cd209cb4cf0ca41862ff04efd API went down https://monitor.plane.so/ Sat, 02 Aug 2025 16:57:32 +0000 https://monitor.plane.so/#438713e603d99d6243c872813a35ca3cd28868ae6dbea96d22b8400a8ddd73b0 API recovered https://monitor.plane.so/ Sat, 02 Aug 2025 16:42:40 +0000 https://monitor.plane.so/#438713e603d99d6243c872813a35ca3cd28868ae6dbea96d22b8400a8ddd73b0 API went down https://monitor.plane.so/incident/439233 Sat, 12 Oct 2024 20:00:00 -0000 https://monitor.plane.so/incident/439233#a58220917082501025013b5b6fab1d0458d843e72aea2c43c025a97ea7d79e78 Maintenance completed https://monitor.plane.so/incident/439233 Sat, 12 Oct 2024 20:00:00 -0000 https://monitor.plane.so/incident/439233#a58220917082501025013b5b6fab1d0458d843e72aea2c43c025a97ea7d79e78 Maintenance completed https://monitor.plane.so/incident/439233 Sat, 12 Oct 2024 19:00:00 -0000 https://monitor.plane.so/incident/439233#63091f6ae1d5b20cd78886f78c0401aa35e4e81043ff6e765c99b687474bf222 During this maintenance window, we will be performing critical updates to our static asset management system. This process involves reorganizing and relinking static assets and uploads to optimize our application's performance, reliability and security. Expected Impact: - The website may experience brief periods of unavailability. - Some images or downloadable files might be temporarily inaccessible. We appreciate your patience as we work to improve our service. For any urgent inquiries during this time, please contact our support team at support@plane.so. We'll update this status page once the maintenance is complete. https://monitor.plane.so/incident/439233 Sat, 12 Oct 2024 19:00:00 -0000 https://monitor.plane.so/incident/439233#63091f6ae1d5b20cd78886f78c0401aa35e4e81043ff6e765c99b687474bf222 During this maintenance window, we will be performing critical updates to our static asset management system. This process involves reorganizing and relinking static assets and uploads to optimize our application's performance, reliability and security. Expected Impact: - The website may experience brief periods of unavailability. - Some images or downloadable files might be temporarily inaccessible. We appreciate your patience as we work to improve our service. For any urgent inquiries during this time, please contact our support team at support@plane.so. We'll update this status page once the maintenance is complete. https://monitor.plane.so/incident/432210 Sat, 21 Sep 2024 22:30:00 -0000 https://monitor.plane.so/incident/432210#320aaba734d9bef996d103d13ad32248dc21040c0ca3be82f194c94d211b4455 Maintenance completed https://monitor.plane.so/incident/432210 Sat, 21 Sep 2024 22:30:00 -0000 https://monitor.plane.so/incident/432210#320aaba734d9bef996d103d13ad32248dc21040c0ca3be82f194c94d211b4455 Maintenance completed https://monitor.plane.so/incident/432210 Sat, 21 Sep 2024 20:30:00 -0000 https://monitor.plane.so/incident/432210#a313fd5292cdd399e6ce6783a8916bf412e9f0bff9d8a41eff6ffcb28d3ef588 What's happening? We are upgrading our queueing system from Redis to RabbitMQ to improve the overall performance and reliability of our services. Impact: During this maintenance window, some background tasks will be affected. Users may experience some down time. - Delayed processing of certain background jobs - Temporary interruption in real-time data updates - Possible brief periods of reduced system responsiveness Why are we doing this? This upgrade will allow us to: - Improve the scalability of our task processing system - Enhance the reliability of our background job execution - Provide better performance for our growing user base What do you need to do? No action is required from your side. We recommend avoiding scheduling critical tasks during the maintenance window if possible. We will provide updates on this page throughout the maintenance process. If you have any questions or concerns, please contact our support team. Thank you for your patience as we work to improve our services. https://monitor.plane.so/incident/432210 Sat, 21 Sep 2024 20:30:00 -0000 https://monitor.plane.so/incident/432210#a313fd5292cdd399e6ce6783a8916bf412e9f0bff9d8a41eff6ffcb28d3ef588 What's happening? We are upgrading our queueing system from Redis to RabbitMQ to improve the overall performance and reliability of our services. Impact: During this maintenance window, some background tasks will be affected. Users may experience some down time. - Delayed processing of certain background jobs - Temporary interruption in real-time data updates - Possible brief periods of reduced system responsiveness Why are we doing this? This upgrade will allow us to: - Improve the scalability of our task processing system - Enhance the reliability of our background job execution - Provide better performance for our growing user base What do you need to do? No action is required from your side. We recommend avoiding scheduling critical tasks during the maintenance window if possible. We will provide updates on this page throughout the maintenance process. If you have any questions or concerns, please contact our support team. Thank you for your patience as we work to improve our services. https://monitor.plane.so/incident/416466 Tue, 20 Aug 2024 10:57:00 -0000 https://monitor.plane.so/incident/416466#2e76806598549e116f1cee57f3074fee27d9cc667d2db5baa7f43ba5975fb55e Impact: Affected Systems: API Services Affected Users: A subset of users Severity Level: High Description: We are currently experiencing significant memory load issues across our systems due to an unexpected surge in traffic. This increased load has resulted in performance degradation, including slower response times, and in some cases, system instability. We understand the inconvenience this may cause and are treating this as a high-priority incident. Mitigation Steps: Our engineering team is actively working on a fix to mitigate the memory load. We are implementing the following measures: Scaling up our infrastructure to handle the increased traffic load. Optimizing memory usage to improve system stability. Monitoring traffic patterns to manage future surges more effectively. Estimated Time to Resolution: We anticipate having a fix implemented shortly and will provide updates as we make progress. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. Contact Information: For further inquiries or if you are experiencing additional issues, please contact our support team at support@plane.so. https://monitor.plane.so/incident/416466 Tue, 20 Aug 2024 10:57:00 -0000 https://monitor.plane.so/incident/416466#2e76806598549e116f1cee57f3074fee27d9cc667d2db5baa7f43ba5975fb55e Impact: Affected Systems: API Services Affected Users: A subset of users Severity Level: High Description: We are currently experiencing significant memory load issues across our systems due to an unexpected surge in traffic. This increased load has resulted in performance degradation, including slower response times, and in some cases, system instability. We understand the inconvenience this may cause and are treating this as a high-priority incident. Mitigation Steps: Our engineering team is actively working on a fix to mitigate the memory load. We are implementing the following measures: Scaling up our infrastructure to handle the increased traffic load. Optimizing memory usage to improve system stability. Monitoring traffic patterns to manage future surges more effectively. Estimated Time to Resolution: We anticipate having a fix implemented shortly and will provide updates as we make progress. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue. Contact Information: For further inquiries or if you are experiencing additional issues, please contact our support team at support@plane.so.